Moore Family Law Group Is Always Accepting Resumes From Qualified Candidates

The following are expected duties of the Receptionist position but are not limited to the tasks that may be required.  All are subject to performance review and this description may be revised by management at any time.

The Receptionist position encompasses a broad range of duties that cover phone coverage, potential new client intake, calendaring.

The primary duties are:

RECEPTION / PHONES / POTENTIAL NEW CLIENT INTAKE

• Greet visitors professionally yet friendly. You are the first impression, so your attire is important as well as a having a welcoming demeanor yet always demonstrating professionalism.
• If client, PNC or other visitor is in the office for an appointment, offer coffee or water.
• Answer the phone professionally with a consistent greeting. Transfer calls to appropriate staff member. Contact staff prior to transfer to inform them of the caller. It is important that minimal calls are missed and there are few rollovers to Lex Reception.
• When potential new clients (PNCs) contact MFLG, you are their first impression, the first voice of the firm. You will need to practice patience and compassion while confidently and professionally conducting a short interview (intake) followed by scheduling an appointment for the PNC to have a consultation with Client Relations.
• If covering for Intake, input PNC information and notes into case management program, CLIO.
• Calendar appointments and other events existing clients, attorneys, staff, and potential clients.
• Confirm appointments.

KITCHEN, LOBBY, CONFERENCE ROOM, AND LOUNGE

• Upon arrival in the morning, prep the Keurig/coffee pot, make sure kitchen is tidy.
• Tidy waiting room. Keep your desk neat and organized.
• Wash mugs used by visitors. Tidy kitchen at end of day. Be sure all food is put away before leaving for the day.
• Be sure snacks are stocked.
• Tidy lounge and both conference room and keep stocked.
• Keep fountains running, full of water and clean.
• Turn on music and fireplace each morning.

PACKAGES

• Accept deliveries, open and route to proper staff.

REMINDERS

• There may be events on the calendar that you will remind the attorney(s) or other staff of.
• Call and remind appointments on calendar such as Q&As, meetings with attorney, consultations, etc.

THIS DOCUMENT CAN BE MODIFIED AT ANY TIME BY MANAGEMENT TO MEET CURRENT BUSINESS NECESSITY.

CLIENT RELATIONS ASST JOB DESCRIPTION

• Back up Intake Specialist Back up Receptionist
• Update the google .doc where applicable (as to back up intake duties) Keep pipeline orderly (as to back up intake duties)
• 60-day check in calls to clients, add notes to file, email to team 10-day surveys to former clients, add notes to file, email to team
• 180-day smile and dials to former clients, add notes to file, email to team
• Obtain 5-star reviews from current clients and former clients by sending review link
• Follow-up phone calls to PCs to assist CRM in obtaining signed retainers and retainer fees
• Send out marketing swag to keep top of mind using good judgment as to valuable leads
• Keep organized inventory/catalog of swag and ordering timely as not to run out
• Happy or Not Surveys with all visitors Assist CRM where needed on a daily basis
• Go over Welcome Packets with new clients prior to start of Q&A Session Prep conference room for Q&A Session
• Update Welcome Packet with new staff pics and bios Send gifts to referral sources
• Reach out to referral sources as well to stay top of mind Update newsletter list with referral source mailing addresses
• Keeping all contact info updated current and former clients, as well as other referral sources.
• Create and keep updated a good system for tracking referrals
• Create/keep updated system of facts about referral sources (interests, hobbies, likes). Send items that relate to above.
• Thank you notes to referrals, clients, etc.
• Basic outreach efforts to stay top of mind/service orientated. Set up lunches for CEO and possible referral sources.
• Send coffees, etc., to clients in prep of meetings

Immediately opening for Senior Level Family Law Paralegal to join our team.

MUST HAVE FAMILY LAW EXPERIENCE TO BE CONSIDERED

Job consists of:

– Preparing judicial council forms;
– Drafting pleadings, declarations, briefs, etc.;
– Strong knowledge of CCP and local rules;
– Comfortable meeting with clients;
– Heavy interaction with parties, counsel, courts, support staff, etc.;
– Manage a heavy caseload and assist multiple attorneys; and
– The ability to perform standard to complex family law tasks with autonomy and minimal instruction.

The above means that when a candidate joins the team, can be given a task and properly execute the task for an attorney to approve. Then, the candidate will know the procedure to timely process documents. You must be able to jump in and manage a caseload. If this is not you, please do not apply for this position.

What’s in it for you?

• Fantastic opportunity to pursue your passion in family law
• Autonomy and independence in working the cases assigned to you
• Constant legal challenges and interesting problems to solve
• Fun and beautiful work environment with awesome co-workers
• Most competitive benefits and salary package in the Inland Empire
• Opportunity to truly help people going through a very difficult and challenging time in their lives
• Opportunity for quarterly performance bonuses in addition to salary listed here.

What do we expect in return?

• Good old fashioned work ethic
• Excellence attendance and reliability
• Giving 100% while you are at work
• Genuinely caring for our clients and showing them you care through the amazing work you do
• A sense of humor (we are a busy office, not a stuffy office)
• Personal accountability and responsibility
• Mind-numbing attention to detail
• A positive attitude

Job Type: Full-time

Pay: $25.00 – $30.00 per hour (with bonus potential)

+ Signing Bonus

This company conducts background checks and checks references.

MOORE FAMILY LAW FIRM SEEKS ASSOCIATE ATTORNEY

We are seeking an associate who is passionate about helping professionals protect their assets, children, and future in a divorce. We are not your typical small law firm. Our entrepreneurial law firm is poised for aggressive growth, and we’re looking for an attorney who can hit the ground running to give our clients outstanding representation. Ideal candidates have 5 or more years of experience as lawyers in family law and can demonstrate the ability to learn quickly. Our firm has created efficient processes to streamline workflow so case management is seamless between attorneys and the skilled paralegals who assist.

We are looking for a team player who is able to take ownership of a client’s case, including having direct contact with clients and opposing counsel, drafting pleadings, conducting discovery, and handling mediations, conferences, pretrial hearings, and trials. You need to have strong skills in the following areas: research, writing, courtroom presentation, and common technology. Skills and experience are appreciated and valued, and certainly considered, but your personality, character, intelligence, and integrity are also extremely important considerations. High-maintenance, humorless, self-entitled, or self-important individuals will not succeed in this position and need not apply.

Salary is commensurate with skill and experience and is negotiable. There will be opportunities for merit bonuses. We also pay for continuing legal education, bar dues, and give opportunities for personal and professional development. If you like to have fun at work, work with other cool people, all while doing work that is really important and valuable to our clients, this job is for you!

If you came to work for Moore Family Law Group today your work environment would include 2 senior attorneys, 3 paralegals, a Client Relations Manager responsible for doing all consultations with potential new clients, a Chief of Operations, and other support staff.

We offer competitive benefits including 401k, profit sharing, health insurance reimbursement, and paid holidays, and paid time off. There are other countless perks to show our appreciation for hard work.

We take great measures to ensure that anyone we hire is a great cultural fit for us! We do serious work and have high standards and expectations for ourselves. We deliver excellence and provide outstanding customer service. Therefore to keep our sanity we must have a fun, uplifting, and inspiring work environment that we enjoy going to MOST of the time. If you think you are a fit for us we would be excited at the opportunity to discuss that further. You can learn more about us on our website (Moorefamilylawgroup.com), Facebook page, or Google business page.

Job Type: Full-time
Pay: $75,000.00 – $175,000.00 per year
+ Signing Bonus

This company conducts background checks and checks references.